Cancel Your WiFi Rental Reservation

Cancel Your WiFi Rental Reservation

Follow the Steps to Cancel Your Order

My Page

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detail_icon Cancel Order

  • If you wish to change the application details, please modify them through "My Page" under "Change Order Application Details." You may also contact us by phone to make changes.
  • If you cancel the order before 12:00 PM, four days prior to your departure, no cancellation fee will apply. If paid by credit card, the refund will be processed through your credit card company. Refunds typically take 4-7 business days, and you can verify the refund in your credit card statement.

※ If the refund date coincides with the billing date of the current month, it may be postponed to the next month's billing date. For refund dates and details, please confirm with your card issuer.

※ If you cancel after 12:00 PM, four days before your departure, a 100% cancellation fee will apply to the total amount. Please be aware.

Cancellation Request

To improve future service quality, please provide the reason for cancellation:

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